Privacy Policy

1. Information We Collect

The information collected through this website depends on how you use it.

Information you provide

If you contact Woodlands through a form, email, telephone link, employment inquiry, tour request, or other website feature, you may choose to provide information such as:

• Your name
• Email address
• Telephone number
• Information included in your message or inquiry
• Information related to an employment or service inquiry
• Any other information you voluntarily provide

Information collected automatically

When you visit the website, certain technical information may be collected automatically by the website, hosting provider, security services, analytics tools, or similar technologies.

This information may include your IP address, browser type, device type, operating system, referring page, pages viewed, approximate geographic region, and the date and time of your visit.

2. How We Use Information

Information collected through the website may be used for legitimate business and operational purposes, including to:

• Respond to questions, requests, and inquiries
• Provide information about Woodlands facilities, services, programs, employment opportunities, or scheduling
• Process requests to be contacted
• Operate, maintain, and improve the website
• Monitor website performance and usage
• Protect the website against fraud, misuse, security threats, or unauthorized activity
• Meet legal, regulatory, or administrative obligations
• Maintain appropriate business records

3. Health and Sensitive Information

Woodlands provides health care and senior care services, but general website contact forms are not intended to be used as a secure method for submitting detailed medical records or other highly sensitive information unless a particular form specifically states otherwise.

Information related to patient care that is collected or maintained by a Woodlands health care provider may be subject to separate privacy practices, notices, and applicable health care privacy laws.

This website is also not intended for medical emergencies. If you are experiencing an emergency, contact emergency services or an appropriate health care provider.

4. Cookies and Website Technology

This website may use cookies and similar technologies that help the site function properly, remember certain preferences, understand general website activity, and improve performance.

Cookies are small files stored by your browser. Depending on your browser and device, you may be able to block, limit, or delete cookies through your browser settings.

Disabling certain cookies may affect the way some parts of the website function.

5. How Information May Be Shared

Information may be shared when reasonably necessary to operate the website or conduct Woodlands business.

This may include sharing information with:

• Website hosting and technology providers
• Security, maintenance, or technical service providers
• Vendors who assist with website forms, communications, analytics, scheduling, or related business functions
• Professional advisers when reasonably necessary
• Government agencies, law enforcement, courts, or other parties when required by law or reasonably necessary to protect legal rights or safety

Information may also be disclosed in connection with a business reorganization, merger, transfer, acquisition, or similar organizational transaction, subject to applicable law.

6. Third-Party Websites and Services

The Woodlands website may contain links to websites, payment services, social media platforms, maps, embedded content, or other services operated by third parties.

For example, visitors may choose to follow links to Woodlands social media pages or use an external payment provider.

Once you leave the Woodlands website or interact with a third-party service, that third party's own privacy policy and terms may apply. Woodlands does not control the privacy practices of independently operated third-party websites.

7. Data Retention

Information may be retained for as long as reasonably necessary to respond to an inquiry, provide requested services, maintain appropriate business records, protect legal interests, comply with applicable requirements, or fulfill the purpose for which the information was collected.

Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Information Security

Woodlands takes reasonable administrative, technical, and operational measures intended to protect information associated with the website from unauthorized access, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Visitors should use appropriate care when deciding what information to transmit electronically.

9. Children's Privacy

This website is intended to provide information about Woodlands and its services and is not directed toward children for the purpose of collecting personal information.

If Woodlands becomes aware that personal information was submitted through the website by a child in circumstances where parental or guardian consent is required by law, appropriate steps may be taken to address that information.

10. Your Choices

You may choose not to provide personal information through the website. However, doing so may limit our ability to respond to a request or provide certain information.

You may also control certain website technologies through your browser or device settings.

If you believe information you previously submitted through the website is inaccurate, or if you have a question about information submitted through the site, you may contact Woodlands using the contact information provided below.

11. Changes to This Privacy Policy

Woodlands may update this Privacy Policy from time to time to reflect changes in the website, technology, business practices, or applicable requirements.

When changes are made, the updated policy may be posted on this page with a revised "Last updated" date.

We encourage visitors to review this page periodically for the most current information about website privacy practices.

12. Contact Us

If you have questions about this Privacy Policy or the privacy practices associated with the Woodlands website, please contact Woodlands Senior Care Centers.